Privacy Policy – Arora Fashion

This Privacy Policy describes how Arora Fashion (“we”, “our”, “us”) collects, uses, and protects your information when you use our mobile application and website (collectively referred to as the “Services”).

We respect your privacy and are committed to protecting it.

1. WHAT INFORMATION DO WE COLLECT?

A) Information You Provide

When you use Arora Fashion, you may provide:

• Full Name
• Mobile Number
• Email Address (optional, if you enter it)
• Shipping Address
• Order details (products, size, quantity)
• Support messages (if you contact us)

Note: Our Services do not require payment details because we currently support Cash on Delivery (COD) only.

B) Information Automatically Collected

We may automatically collect limited technical information such as:

• Device type and model
• Operating system version
• App/website usage data
• IP address
• Browser type
• Crash logs and performance reports

This information helps us improve app performance and security.

2. HOW DO WE USE YOUR INFORMATION?

We use your information to:

• Confirm and process your order
• Deliver your products using delivery partners
• Contact you for delivery-related updates
• Manage returns, exchanges, and refunds
• Provide customer support
• Improve app/website experience
• Prevent fraud and misuse
• Comply with legal obligations

3. WHEN AND WITH WHOM DO WE SHARE YOUR INFORMATION?

In short: We do not sell your personal information.

We may share your data only with:

A) Delivery & Logistics Partners

To deliver your order, we may share:

• Your name
• Phone number
• Delivery address
• Order details (needed for delivery)

B) Analytics and Advertising Partners (If Used)

If we use third-party analytics or ads services, limited device and usage data may be collected.

C) Legal Requirements

We may disclose your information if required by law or legal process.

4. COOKIES AND TRACKING TECHNOLOGIES

Our website/app may use cookies or similar tracking technologies for:

• Saving your preferences
• Improving user experience
• Analytics and performance
• Showing advertisements (if applicable)

You can control cookies through your browser settings and ad personalization through device settings.

5. HOW LONG DO WE KEEP YOUR INFORMATION?

We keep your information only for as long as necessary for:

• Order processing and delivery
• Customer support
• Return/exchange handling
• Legal compliance (if applicable)

6. YOUR PRIVACY RIGHTS

Depending on your location, you may have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Withdraw consent where applicable

You can request this by contacting us.

7. SECURITY OF YOUR INFORMATION

We take reasonable steps to protect your information using security measures like:

• Secure servers
• HTTPS encryption
• Limited access to customer data

However, no online system is completely secure.

8. DO WE COLLECT DATA FROM MINORS?

Our Services are not intended for children under 13 years of age.

We do not knowingly collect personal information from children. If discovered, it will be deleted.

9. HOW CAN YOU REVIEW OR DELETE YOUR DATA?

You can request access or deletion of your data by contacting us at:

📧 Email: arorafashion.info@gmail.com

We will respond within a reasonable time as per applicable laws.

10. UPDATES TO THIS POLICY

We may update this Privacy Policy from time to time. Any changes will be posted with an updated “Effective Date”.

11. CONTACT US

If you have any questions about this Privacy Policy, contact:

Arora Fashion
📧 Email: arorafashion.info@gmail.com
🌐 Website: https://arorafashion.fun
📍 Address: 176/B, ARORA FASHION, BAZAR SHEIKHAN NEAR RAM GARMENT, JALANDHAR, JALANDHAR, PUNJAB, 144001 INDIA